Terms & Service
Return Policy
When you receive a
product, it’s important to inspect it carefully in the presence of the delivery
personnel to ensure that it meets your expectations and is of good quality.
During the inspection, check for any defects or signs of expiration and notify
the delivery personnel immediately if you notice any issues. If you don’t
reject the product on the spot, you’ll be deemed to have accepted it, which
means you lose your right to return or exchange it.
However, if you
receive the wrong product, you can inform us immediately, and we’ll be happy to
exchange it for you as long as it’s unused and the manufacturing seal is
intact.
be responsible for paying the delivery charge for the exchange.
Order Cancellation Policy
- Cancellation of orders is
only permitted before the order has been shipped. Once the order has been
shipped, it cannot be canceled.
- If you wish to cancel an
order, please contact our customer service team at +8801404000994 as soon
as possible.
- If your order has not yet
been processed for shipping, we will cancel it and issue a full refund.
- If your order has already
been processed for shipping, we will not be able to cancel it. In this
case, you may refuse delivery of the package and it will be returned to
us. Once we receive the returned package, we will issue a refund minus any
shipping costs.
- We reserve the right to
cancel any order at any time for any reason. If we do cancel an order, we
will notify you as soon as possible and issue a full refund
© Oasis Outfit reserves the right
to refuse any return or exchange of the product that does not meet the
conditions outlined in this policy.
